city index review

We appreciate your review and thank you for trading with CityIndex. Once again I wasted nearly an hour asking a City Index customer support person, to add a spread bet account to an already existing CFD. I was told my account didn’t exist, it did I had just placed two orders. Anyway I was on hold for another 8 minutes and then told yes they could do it. Last time I was told it wasn’t possible, three months later, by email. Also asked for Nth time to close my CFD account, I have never used it and it always pops up first, for the insane amount of times I’m asked for account details, without differentiating CFD over DFT.

Can you trade on the City Index demo with Spread betting or CFDs?

  1. The app features the live Reuters news feed, an economic calendar, live streaming of charts and prices, and secure 24-hour access.
  2. The broker is one of the most established and decorated that I have come across during many years in the industry.
  3. We appreciate your review and thank you for trading with City Index.
  4. Trading financial products carries a high risk to your capital, particularly when engaging in leveraged transactions such as CFDs.
  5. Not only does City Index offer over 12,000 global markets but it also enables traders to trade in three different ways, such as spread betting, CFD trading and FX on MT4.
  6. You can get a demo account to test City Index’s products and to experience its customer support firsthand.

Yes, City Index does offer MT4, but functionality and market access is not as good as their main proprietary trading platform or some of their MT4 competitors like Pepperstone. You can only trade around 84 markets on MT4 through City Index and there are better brokers for trading on MT4. But if you just want to trade the major markets, City Index is a good broker for MT4 based on their regulation, service and pricing. Spread betting is City Index’s forte, and it’s the product that a lot of their high-net-worth customers use for trading stocks.

Had an account with these for about 2…

Blain Reinkensmeyer has 20 years of trading experience with over 2,500 trades placed during that time. He heads research for all U.S.-based brokerages on and is respected by executives as the leading expert covering the online broker industry. Blain’s insights have been featured in the New York Times, Wall Street Journal, Forbes, and the Chicago Tribune, among other media outlets. Across its offices in Europe and the Asia-Pacific region, City Index provides access to a variety of global markets, as well as over 80 forex pairs and over 4,500 CFDs on its flagship web and mobile app. has been reviewing online forex brokers for over six years, and our reviews are the most cited in the industry.

Best Offers

The only thing is I don’t like that I’d have to wait up to 2 days to their APIs from the support team. What’s needed should be available on a separate tab for those who need it, and ignored by those who don’t. Contracts-for-difference, also known as CFDs, are banned in the United States because the US securities law disallows their trading. Irrespective of CFDs being banned in the US, non-US traders are able to trade CFDs on company stocks based in the US. The broker covers many major and minor markets globally, with over 12,000 products.

Pricing & Spreads

city index review

City Index has its own trading platform called Web Trader but also offers trading via their mobile app, TradingView and MT4. No doubt we will see the introduction of more thematic and sector-oriented products from margin trading brokers as they seek to keep their end customers interested and their offerings relevant. SMART Signals, is one of the best trading signal services out there and is developed in-house by City Index. The idea is that the algorithm scans the market for price patterns and highlights upcoming trading opportunities. A good CFD trading platform for traders who want trading signals and post-trade analytics. When you trade commodities with City Index you are either trading a CFD or financial spread bet as an OTC product.

There is no minimum deposit — City Index recommends $/£/€100 as a starting point. Traders can refer to the City Index website for the full list of interest rate spreads. Furthermore, cryptocurrency products are not available in the US or Canada. Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015. With a career spanning two decades as a broker, he brings extensive expertise and knowledge to the financial landscape. With a market cap-weighted makeup in the artificial intelligence index, it would be easy to assume that it would just track the price movements of the largest constituents.

city index review

When opening an account, traders can choose whether they want a CFD account, a spread betting account, or a single account with both products. City Index offers a standard trading account, a professional account (invitation only), and two types of demo accounts. Another acquisition from parent StoneX is Chasing Returns, now integrated into the platform as Performance Analytics.

As one of the original spread betting brokers City Index offers access to one of the widest selections of UK, US and European shares (as well as the major indices). The key advantage of spread betting of course is that profits are free of capital gains tax. Always advertising on billboards in the City, always having a colourful client base, always being bought and sold at the whim of billionaires and bigger boys.

System seems to have faults today but more importantly the call centre staff seem unable to understand the problems and how to access client accounts. Worse still the lines keep breaking down .Hopeless – had to email them . I have had an account for over 10 years and have seen the service deteriorate over that time.

The account types offered are flexible enough to suit each individual trader needs, whilst the spreads are very competitive, execution speeds fast and customer support excellent. I personally consider them to be amongst the best brokers and wouldn’t hesitate to use them for my daily trading activities. Our Support team has reached out to you to discuss your feedback. We work hard to make every customer experience enjoyable, and we are sorry we have not been able to meet your expectations this time. Although we take great pride in our products and services, we understand that there is always room for improvement.

The City Index ‘help chat’ is very responsive, efficient and always available, as are the email support team. Thank you for leaving your feedback, we strive hard to make every customer experience enjoyable, and we are sorry we have not been able to meet your expectations this time. One of our customer service representatives will reach out to you to help you resolve the case. Our customer service representatives work hard to ensure all our clients’ questions are answered thoroughly and in a timely manner. However, we recognize that there are always ways in which we can improve.

City Index provides mobile trading apps for iOS and Android, allowing you to access your account from anywhere you are in the globe at any time. These applications offer secure 24-hour account access, live charts, and prices, as well as an integrated Reuters news feed and an economic calendar. You can place and manage trades by using mobile trading applications. AT Pro has an advanced charting package with over 100+ indicators and a vast range of drawing tools for your market analysis. There is a back testing excel tool that allows you to test trading signals performance over historical data.